Lead Forensics

DLRT Receives Double Award From Santander

DLRT RECEIVES DOUBLE AWARD FROM SANTANDER

Lisburn-based DLRT Limited, part of the TALL Group of Companies, has received a supplier award by Geoban Logistics, the Santander-owned operating company for the 5th time in as many years. The Northern Irish Company was credited with a top 4 position in the 2016 Geoban Supplier League Table. As a top performing supplier, this award is in recognition of DLRT and its staff for excellent service, consistently exceeding customer expectations and delivering on customer needs for the financial organisation during the last twelve months.

DLRT was commended for the production of specially-printed cheque books that are delivered to Santander’s network of branches or direct to the end users on a next-day basis.

DLRT is also celebrating a double success with staff member Alan McRoberts, DP Manager being recognised by Geoban Logistics as a ‘Geoban Hero’. They have identified Alan for his contribution to the business and that, as they believe, he goes above and beyond ‘the call-of-duty’ for Santander in terms of service and assistance.

Geoban Hero

“Our aim, within DLRT, is to evolve, train our staff and introduce innovations within our business in order to provide our key customers with a market leading portfolio of products and the best of customer services. These awards from Santander are testament to the hard work and dedication of our team here in Lisburn,” said Peter Thomas, DLRT Managing Director.

“Alan’s contribution to the day-to-day operation of the Santander account helps to bolster our working partnership with Santander, building on a trusted relationship which we have built up over a number of years,” he added.

Karen Talarek, Service Manager – Print & Cards, Logistics at Geoban said, “The account is managed very professionally with excellent operational and management support. We would like to acknowledge DLRT’s consistent commitment, demonstrated on a daily basis, to resolve any issues that arise to help us minimise impact to our business. It is a great achievement for DLRT to receive another top performing supplier-accreditation. I am also delighted to have the opportunity to recognise someone like Alan who regularly works to the benefit of both organisations.”

She added, “Geoban introduced the Supplier League Table to help suppliers drive their performance towards meeting Santander’s goals and to recognise ‘key’ suppliers to Santander.”

Martin Ruda, Group Managing Director of the TALL Group of Companies, added, “I’m thrilled that this achievement marks the efforts of our teams across the Group, particularly within Runcorn and Lisburn, who service the Santander business. This clearly demonstrates how TALL has developed a strong customer base and reputation for quality products and delivering outstanding service across the banking and financial sectors.”

TALL Group Receives Further Partnership Extension From Santander

TALL Security Print Limited, part of the TALL group of Companies, has received a supplier award by Geoban Logistics, the Santander-owned operating company for the 5th time in 5 years. The company has been acknowledged as a top performing supplier again in 2016, finishing in the Top 20, in recognition of TALL Security Print and its staff for excellent service, consistently exceeding customer expectations and delivering on customer needs for the financial organisation during the last twelve months.

TALL Security Print was commended for the production of a range of specially-printed cheques, credits, internal banking documents and passbooks that are delivered to Santander’s network of branches or direct to the end users.

The company has bolstered its relationship with Santander with the creation of a dedicated Customer Support Team, based at its Runcorn office, to fulfil branch and business customer requirements for documents, thus speeding up the fulfilment of customer and client orders

The specialist nature of the secure print products and solutions offered by TALL mean that this dedicated Santander Customer Support Team now provide ‘direct’ access to the bank’s documentation at ‘point of source’ and not through an intermediary department as previously.

“Our aim, within the TALL Group of Companies, is to evolve and introduce innovations within our business in order to provide our key customers with a market leading portfolio of products and services. This award from Santander is testament to the hard work and dedication of our team in Runcorn,” said Peter Andrew, TALL Group Sales & Marketing Director.

“This new internal department solidifies our working partnership with Santander, building on a trusted relationship which stemmed from the success of our working with Alliance & Leicester and Girobank previously,” he added.

TALL Security Print originally worked with Girobank more than 20 years ago, which later became Alliance & Leicester and acquired by Santander in 2010.

TALL Group Partnership Extension From Santander

Karen Talarek, Service Manager – Print & Cards, Logistics at Geoban said, “The account is managed very professionally with excellent operational and management support. We would like to acknowledge the commitment demonstrated on a day-to-day basis to resolve any issues that arise to minimise impact to our business. It is a great achievement for TALL Security Print to receive a top performing supplier-accreditation 5 years in a row and be within the top 20 in the table since 2012. Santander looks forward to working together to improve the service further in 2017 and beyond.”

Karen added, “Geoban introduced the Supplier League Table to help suppliers drive their performance towards meeting Santander’s goals and to recognise ‘key’ suppliers to Santander.”

Martin Ruda, Group Managing Director of the TALL Group of Companies, added, “I’m thrilled that this achievement marks the efforts of our teams across the Group, particularly within Runcorn and Lisburn, who service the Santander business. This clearly demonstrates how TALL has developed a strong customer base and reputation for quality products and delivering outstanding service across the banking and financial sectors.”

Payments Bureau Streamlines Payments for Leading Number Plate Dealer

LEADING NUMBER PLATE DEALER STREAMLINES PAYMENTS WITH CHECKPRINT

Payments Bureau

Regtransfers.co.uk, the UK’s largest number plate dealer, has modernised how it makes payments by deploying a sophisticated solution from Checkprint, part of the TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions. The company is now using Checkprint’s Payments Bureau in order to make Bacs payments in a highly efficient and secure manner.

After manually managing the Bacs payments for a number of years, Regtransfers.co.uk was looking for a solution that would streamline the company’s electronic payment process. After being recommended to Hinckley-based Checkprint by Experian, Regtransfers.co.uk opted to outsource its payments process by engaging Checkprint’s Payments Bureau. The platform, which is powered by Experian Payments Gateway, is fully RTI compliant and incorporates the UK’s leading bank account validation software to authenticate accounts.

Payments Bureau Service

Regtransfers.co.uk will use the Payments Bureau to process payments made to suppliers, customers and employees each year. In addition, Regtransfers.co.uk has also sourced its secure cheque requirement from Checkprint since 2014.

Ian Clayton, IT Manager at Regtransfers.co.uk, said: “It is very important to our business that we have the capability to sanction numerous payments in a quick and reliable manner, and the Payments Bureau provides us with that option. Checkprint are leaders in their field and it is beneficial to outsource this vital service to a company we can trust.”

Martin Ruda, Managing Director of The TALL Group of Companies, said: “Our innovative Payments Bureau service allows Bacs payments to be achieved in a simple and secure process, managed expertly by our experienced team of professionals. By implementing this solution, our clients are also protected in the event of an internal system failure or prolonged downtime, ensuring that all important payments will always be made on time.”

TALL accreditations