Working Through COVID-19
“The coronavirus pandemic is a public health emergency. But it is also an economic emergency. We have never, in peacetime, faced an economic fight like this one.
I know that people are deeply worried. I know that people’s anxiety about the disease itself is matched only by their anxiety about their livelihoods.”
Strong words from The Chancellor of the Exchequer, Rishi Sunak who has described the current emergency as an ‘economic fight’. As businesses throughout the UK assess the impact of the coronavirus on their day-to-day operations, it is clear that ‘normal’ activity will be severely restricted as members of staff are forced to remote work or self-isolate as necessary. The plight of many industry sectors that are faced with significantly reduced revenues as a result of restrictions will only continue to grow.
As businesses find their financial teams reduced in numbers, the ability to process payments whether ‘in’ or ‘out’ can become stretched. For those organisations that receive large numbers of cheques, the new Image Clearing System (ICS) can provide an answer with the ability through some banks to remotely deposit cheques. The use of a desktop cheque scanner to image a cheque, for these images then to be consolidated into a data file for onward transmission to the organisation’s bank, can assist in reducing staff travelling time to local branches, avoiding social contact and free up resource for other stretched areas of the organisation. For smaller numbers of received cheques, mobile banking app’s may well provide an answer again avoiding the need to visit a local branch.
Where businesses are still making payments by the ‘good old dependable’ cheque, there are ways in which the process of cheque production can be facilitated. For businesses that rely on the use of ‘special’ or corporate cheque books to make payments that require hand writing and signing, the introduction of computer cheques may be an answer to speed up production. These ‘special’ computer cheques can be branded with corporate logos, colours and fonts and available pre-signed if necessary. Using dedicated cheque production software, or integrated accounting packages, these cheques are ‘infilled’ at the organisation prior to distribution.
Indeed, the use of cheque production software packages can also have an added benefit by the addition of Image Survivable Features (ISF’s) on printed cheques. With the introduction of cheque image clearing in the UK, there has been an associated rise in attempted cheque fraud as fraudsters seek to identify ‘weak spots’ in the clearing system. The addition of a security device, such as a Unique Coded Number (UCN) or UCN Plus® QR code can help prevent attempted fraud by encrypting ‘key’ details from the face of the cheque, either in the case of the UCN at the time of printing of the original cheque stock, or for the UCN Plus® at the time of cheque infilling. ISF’s are becoming a major deterrent in the fight against fraud.
For those businesses and organisations that are really struggling to maintain payment processes, the use of Business Process Outsourcing services could be an answer. Outsourcing business processes has major advantages in freeing up valuable resource and enabling ‘business-as-normal’ processes to be undertaken. Additionally, for those organisations faced with increased payment workload processing refunds, compensation payments, etc as a result of the continuing issues surrounding the coronavirus outbreak, the ability to outsource extra fulfilment is a major benefit. Payments, whether as paper documents or electronic services, can be made on an organisation’s behalf, branded appropriately and at a scheduled point in time to suit.
The TALL Group of Companies has had 3o years’ experience of providing organisations with secure print and electronic payment solutions. From the printing of corporate cheques, the provision of cheque production software through cheque imaging and cheque fraud prevention tools to the ability to provide Business Process Outsourcing services to organisations of any size, TALL has a complete range of products and services to enable organisations to weather the coronavirus ‘storm’ whilst still maintaining customer service levels throughout.
Martin Ruda, TALL Group Managing Director said,” In the face of the ever-changing national challenges, it is a company’s responsibility to ensure that firstly all its staff are cared for but also to assist our customers in meeting their obligations in the current circumstances. TALL can help organisations meet those obligations and will work with our partners to develop appropriate solutions. Together we can work through this current crisis.”
TALL Group Joins DocuChain To Support Fujitsu In Global Frictionless Trade Initiative
The TALL Group of Companies was DocuChain’s first licensee of Chain of Custody. TALL Group is now supporting DocuChain in its selection by Fujitsu for its Drive Through Border initiative, as well as, other initiatives as part of the core DocuChain delivery ecosystem.
Recently, DocuChain announced a collaboration with Fujitsu on the development of their ‘Drive Through Border’ concept, a smart initiative under consideration by the UK Government and designed to facilitate trade, post Brexit.
TALL are working closely with DocuChain to provide securely printed collaterals including bespoke labelling with RFID/NFC scannable chips that serve as Intelligent Gateways into cloud-based portals that manage customs, security and logistics functions.
The TALL Group has 3 secure print facilities with associated logistics capabilities that provide UK Clearing Banks with a range of secure document services and solutions. The specialist Information Security Management, Cyber Essentials Plus and Environmental Management accreditations held by the TALL Group are a pre-requisite for government services.
This relationship will also extend to the provision of similar services for Intelligent Packaging Services being developed for high-value shipments in the automotive, aerospace, defence, transport, energy and pharmaceutical industries.
Martin Ruda, Group Managing Director of the TALL Group of Companies, said: “We know the importance of transaction verification and the need to deliver certainty regarding transnational trade. Our certified facilities in both Northern Ireland and England are well positioned to support Fujitsu, DocuChain and HMG in their proposed Drive Through Border initiative.
The TALL Group has been providing high-quality, secure print services and solutions in the UK and internationally for 30 years. We are proud to be part of this transformative initiative that will show British leadership in technology and service innovation.”
Philip Leone, DocuChain CEO and founder, spoke about the partnership with the TALL Group: “The TALL team have supported Chain of Custody since its inception, recognising the importance of linking Physical documents, processes and assets with their Digital Twins in a secure portal, where related Processes, People and Data can be authenticated in real-time. Martin’s team understand that the veracity of ANY Physical document must be underpinned by direct linkage to affinity data in the Logical world. This relationship allows us to focus our team on the Chain of Custody platform, while entrusting service delivery, secure print and associated logistics to a trusted industry leader!”
Growing Number of High Street Banks Adopt Unique Cheque Fraud Prevention Tool
The TALL Group of Companies, the UK’s leading provider of secure electronic and paper payments solutions is working with a growing number of high street banks that have all signed up as early adopters of UCN Plus®, in a move designed to strengthen the industry’s protection against cheque fraud within the UK payments systems.
Martin Ruda, Group Managing Director at the TALL Group of Companies, said; “The fundamental change to the UK cheque clearing system with the introduction of cheque imaging in October 2017 has seen more attempts of fraud, as criminals pro-actively look for opportunities in the new Image Clearing System (ICS). We are delighted that major high street banks, including Lloyds Banking Group, HSBC and Royal Bank of Scotland Group are participating in the UCN Plus initiative and helping to ensure that counterfeit, forged and fraudulently altered cheques are robustly and automatically trapped and rejected wherever possible within clearing.”
The UCN Plus® (patented GB2569173), is an Image Survivable Feature (ISF), that has been developed by The TALL Group in partnership with DIA Europe, providers of the Kappa cheque fraud prevention platform used by many of the leading cheque clearing service providers. It enables the variable payment data – payee name, amount, date, etc – to be encrypted and hidden within a unique QR code printed on the face of all ‘special’ cheques issued by the TALL Group on behalf of the cheque bureau customers of the ‘early adopters’, together with those who wish to infill their own cheques using in-house software capable of printing cheques or through TALL’s well established ‘Checkprint Solution’ software for Corporate and SME cheque issuance.
The information held in the encrypted QR Code provides validation of the details on the face of the cheque and can greatly help with fraud prevention when the cheque image is scanned and verified within the new Image Clearing System.
In a move designed to support the fight against fraud in the UK cheque clearing system, TALL also announced recently that it was making its unique UCN Plus® fraud prevention tool available across the accredited cheque printing sector, at no charge.
Martin Ruda added, “As a Group, we strive to assist our customers and provide solutions that can improve their operations. We are actively engaged in a programme of product innovation and new customer services to build on the requirements for Image Survivable Features and will be announcing further developments as we move through 2020.”
DLRT Secures Leading ISO 27001 Security Management Standard
DLRT, part of The TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has successfully been re-accredited to the ISO 27001 standard. The Lisburn-based printing specialist achieved the international standard that helps organisations manage their information security processes in line with best practice.
DLRT has held the ISO 27001 Information Security Management Standard (ISMS) for 13 years – since 2007 and also holds the Quality Management certification ISO 9001. The TALL Group also holds a wide variety of other leading accreditations, including Cyber Essentials PLUS, Investors in People and the IS0 14001 Environmental Management Standard.
Peter Thomas, Managing Director of DLRT, said: “We are incredibly proud to have successfully achieved the ISO 27001 standard, which demonstrates our ability to consistently provide services that meet strict security requirements particularly in the case of our market-leading Image Survivable Features which are becoming an integral fraud prevention tool within the UK Cheque Image Clearing System. We are wholeheartedly committed to having the best security practices and risk management in place for our customers.”
DLRT has developed a reputation for high quality and superior service, manufacturing and personalising cheque books on behalf of a number of large high street UK and Irish banks, such as Clydesdale, Bank of Ireland and Santander, dispatching these directly to bank customers.
In May 2016, DLRS (NI) Ltd became DLRT Ltd reflecting the company’s continued integration into, and strengthening business relationships within, the TALL Group of Companies.
Providing a total end to end solution to its clients, DLRT Ltd – a CPAS accredited printer – is an active member of the Cheque and Credit Clearing Company (a Pay.UK member), offering consultancy services on counterfeit and fraud, with design, secure print and personalisation of the standard ranges of cheque and credit book products supplied. In addition, DLRT Ltd produces secure documents for government applications.
Come and Celebrate Commonwealth Day at the Square Kilometre Array in Cheshire
The TALL Group is pleased to be particpating in a celebration of Commonwealth Day and its partnership with the Cheshire Commonwealth Association on the 9th March 2020.
See below for more details: –
“We are delighted to be hosting a day of illuminating speakers and engaging topics at the world acclaimed Square Kilometre Array in Cheshire. Come along and network with like-minded individuals to make new contacts and share experiences – helping you to achieve more business internationally within the Commonwealth.
We look forward to welcoming you to a wonderful, informative day!
The Cheshire Commonwealth Association”
The Commonwealth is a voluntary association of 53 independent and equal sovereign states.
The Commonwealth is home to 2.4 billion people and includes both advanced economies and developing countries. Thirty-one of Commonwealth members are small states, many of which are island nations.
Commonwealth shared values and principles are inscribed in the Commonwealth Charter
Member countries are supported by a network of more than 80 intergovernmental, civil society, cultural and professional organisations.
The Commonwealth is one of the world’s oldest political association of states. Its roots go back to the British Empire when some countries were ruled directly or indirectly by Britain. Some of these countries became self-governing while retaining Britain’s monarch as Head of State. They formed the British Commonwealth of Nations.
In 1949 the association we know today, the Commonwealth came into being. Since then, independent countries from Africa, the Americas, Asia, Europe and the Pacific have joined the Commonwealth.
Membership today is based on free and equal voluntary co-operation. The last two countries to join the Commonwealth – Rwanda and Mozambique – have no historical ties to the British Empire.
The Commonwealth Charter
|The Charter brings together the values and aspirations which unite the Commonwealth – democracy, human rights and the rule of law – in a single, accessible document.The Charter expresses the commitment of member states to the development of free and democratic societies and the promotion of peace and prosperity to improve the lives of all peoples of the Commonwealth.The Charter also acknowledges the role of civil society in supporting the goals and values of the Commonwealth.|
TALL Group to Share Unique Fraud Prevention API ‘At No Charge’
In a move designed to strengthen the UK cheque industry’s protection against payment fraud, the TALL Group of Companies, the UK’s leading provider of secure electronic and paper payments solutions, has announced that it will make its unique UCN Plus® cheque fraud prevention tool available across the accredited cheque printing sector, at no charge.
UCN Plus® (pat pending) has been developed by The TALL Group in partnership with DIA Europe, providers of the Kappa cheque fraud prevention platform used by many leading clearing services providers. It enables the variable payment data – payee name, amount, date, etc – to be encrypted and hidden within a QR code printed on the face of all cheques issued by the TALL Group on behalf of its cheque bureau customers, and those customers using its well established ‘CheckPrint Solution’ software for Corporate and SME cheque issuance.
Now, other accredited cheque printing bureaus and organisations that are providing cheque services to participating banks and their customers will be able to benefit from this innovative tool with the TALL Group providing access to the UCN Plus® functionality via an API (Application Programming Interface), available for full local integration into existing cheque printing applications. This will be delivered at no cost under a licencing agreement with only additional integration support generating a charge.
Spokesperson at Lloyds Banking Group, the first of the participating banks to test and recommend the use of UCN Plus® to its corporate customers said, “The use of ISF’s (Image Survivable Features), such as the UCN Plus® is now becoming a critical factor in our ability to protect our customers from fraudulent activity, whilst ensuring the continued benefits of the faster and more efficient image clearing system, which we have now rolled out across the UK.”
Martin Ruda, Group Managing Director at the TALL Group of Companies, said; “The fundamental change to the UK cheque clearing system with the introduction of cheque imaging in October 2017 has seen more attempts of fraud, as criminals pro-actively look for opportunities in the new Image Clearing System (ICS). We developed UCN Plus® in collaboration with DIA Europe, who have extended their Kappa Fraud Prevention Tool for processing ISF’s such as the QR code of the UCN Plus® to help to ensure that counterfeit, forged and fraudulently altered cheques are robustly and automatically trapped and rejected wherever possible.
“However, we believe that the industry needs to work together to fight the challenges of cheque fraud and so we (TALL and DIA) have taken the decision to make this revolutionary unique fraud prevention tool available to all relevant organisations. We are proud to be doing our bit and are committed to helping ensure that the UK payments systems stay one step ahead of the fraudster.”
TALL Employees Reach Century Milestone
Employees reach century milestone – Four loyal employees from TALL Security Print in Runcorn are celebrating a special anniversary – 25 years each with the company. Ann-Marie O’Neil, Steve Watson, Bob Eyre and Eddie Langton joined the company back in 1994 – at a time when John Major was Prime Minister and Wet, Wet, Wet was at number one with Love is All Around! They each received £250 as a thank you from the Directors at their long-service presentation ceremony, plus a lunch out to celebrate the milestone.
Ann- Marie is the Finishing Manager, Bob the Print Manager, Steve a Printer and Eddie is Logistics Manager at the company which is a specialist provider of secure electronic and paper payments solutions. Away from the office, located in Manor Park, Ann-Marie enjoys watching all types of sport, including Rugby League – St Helens of course. Bob, Eddie and Steve are all involved in their children’s football teams. In fact, Eddie used to be on the books for Everton Football Club and is now a local football coach himself.
Ed Starkey, Operations Director at TALL Security Print, said: “We are so lucky and proud to have these four employees join the “quarter of a century club”. They are a fundamental part of our company’s ongoing success, and we hope they stay with us for many more years to come.”
Runcorn-based TALL Security Print has been producing securely printed documents for nearly 30 years and has gained an eviable reputation both here in the UK and overseas for the quality and reliability of its products. Ranging from cheques, credits, through educational certificates to ballot papers and other secure government documents, TALL has achieved high standards, and as part of the TALL Group of Companies, was accorded the Queen’s Award for Enterprise; International Trade in 2018 for its committment to supplying secure print documents worldwide.
DLRT Secures Leading Financial Services Supplier Qualification
DLRT, part of The TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has successfully achieved the Hellios Stage 2 Financial Services Supplier Qualification (FSQS) . The Lisburn-based printing specialist achieved the certification which is required by major Banks and Financial Services Organisations when selecting suppliers.
FSQS is designed to improve the standard of suppliers through a common set of policy and risk areas including IT Security, Operational Risks, GDPR and Responsible Business Governance which are regularly reviewed and updated to stay ahead of regulatory changes.
As the regulated environment becomes more complex, the rigorous financial services supplier qualification system provides a standardised way to manage requests for compliance and assurance information.
FSQS is currently used by 18 major Banks, Building and Insurance companies including Lloyds Banking Group, Metro Bank, Santander, TSB, Clydesdale Bank and The Bank of England.
Peter Thomas, Managing Director of DLRT, said: “We are extremely proud to have successfully achieved this certification, which demonstrates our ability to consistently provide products and services that meet the compliance and regulatory requirements of our clients.”
Providing a total end to end solution to its clients, DLRT Ltd – a CPAS accredited printer – is an active member of the Cheque and Credit Clearing Company (C&CCC, formally APACS), offering consultancy services on counterfeit and fraud prevention, with design, secure print and personalisation of the standard ranges of cheque and credit book products supplied. In addition, DLRT Ltd produces secure documents for government applications.
Hot Off The Press
TALL Security Print has completed the printing of 2.5 million ballot papers for Thursday’s General Election (12 December 2019) on behalf of a number of local authorities. Printed on an Imer Business Forms Press over a period of two weeks, including a weekend and some 24-hour working days, TALL Security Print was responsible for managing the process in house from the Origination Department through to completion and delivery.
TALL Security Print were delighted when the BBC contacted them to film a piece for their Breakfast programme highlighting preparations around the country for the upcoming elections. In reporting on the printing of ballot papers ready for the vote, Peter Andrew, Sales & Marketing Director, at TALL was interviewed by BBC Breakfast’s Jon Kay, with prompt delivery and secure print requirements being key messages to the camera.
Over the past 14 years the company has been responsible for producing millions of election ballot papers both here in the UK and around the world working to critical deadlines and providing high levels of security. Ballot papers are one of the highest volume items of election materials produced for an election – and arguably the most important one. It is essential that the overall design and layout of the ballot paper is easy to use so that it can be clearly understood by all voters, and subsequently accurately processed by ballot counting staff as it is the form that translates voters’ party preference or candidate choice into their vote.
Martin Ruda, MD at the TALL Group of Companies said: “In all election systems, the strictest quality control measures with regard to ballot production are required to ensure that election materials are accurately printed. Ballot papers are legal documents, with strict controls on the production of ballot materials requiring paper security and integrity to protect the validity of voting processes. We understand the importance of these measures and are able to provide peace of mind for our clients.”
TALL Group Provides Sustainable Solution For BBC Children In Need
BBC Children in Need – The TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, is working with the BBC Children in Need to support this year’s fundraising efforts by providing sustainable print solutions for supporting HSBC banking documents. Runcorn-based TALL Security Print, a TALL Group company, will be producing bank paying-in slips for Children in Need printed on paper supplied through their partner Premier Paper. Premier gives companies the opportunity to work very closely with the UK’s leading woodland conservation charity, the Woodland Trust, in order to mitigate their CO2 emissions from paper purchases through the Carbon Capture programme.
Carbon Capture sees an additional contribution for each tonne of paper bought passed directly on to the Woodland Trust to fund the planting of native British trees to capture carbon from the atmosphere, creating beautiful woodland and natural habitats for wildlife. The TALL Group have so far produced 156,400 paying in slips, 150,000 A4 & A3 fundraising letters for both England and N Ireland and 11,000 A4 and A3 fundraising letters in Wales for Children in Need.
Martin Ruda, Group Managing Director of TALL Group, said: “We are working with Premier Paper as part of our commitment to sustainable print solutions. As a group, we are very proud to provide our specialist services to BBC Children in Need, and committing to the Carbon Capture through the Woodland Trust adds even more value to that partnership. More than 500 of Premier Paper’s customers have already signed up to the scheme, and we’re confident that, at TALL, we’ll see more print opportunities in the near future where we can mitigate the CO2 emissions generated by the production, storage and distribution of the paper we purchase. Across the production sector we want to see every supplier take their environmental responsibility seriously and do their bit for the planet.”
The UK currently has just 13% of woodland cover compared to the European average of 37%. After the oceans, woodland is the biggest sink of CO2. So far over 65,000 tonnes of carbon have been captured through the Carbon Capture programme, equivalent to capturing the CO2 from 20 billion sheets of A4 paper. For more information about the initiative, click here. – https://www.woodlandtrust.org.uk/partnerships/our-partners/premier-paper/
The TALL Group Announces More Certificate Client Wins In Africa
TALL Security Print, part of the TALL Group of Companies, is celebrating another series of new contract wins in Africa, adding two Nigerian Universities to its fast-growing portfolio in the region. Under the terms of the new deals TALL Security Print will print graduation certificates for a number of Nigerian universities including the University of Ibadan and Ahmadu Bello University, taking their total to 17.
A base stock of certificates is produced and stored at its UK premises for overseas customers that can then be ordered directly. This results in a quick turnaround without a backlog. Each document is personalised with student details and a photograph if requested, giving both the university, the student and any employer the assurance that their certificates are genuine, verified and trustworthy. This year alone the company has already received orders for over 150,000 certificates.
Martin Ruda, Group Managing Director of the TALL Group of Companies, said, “Universities and students can have faith in our products and know that they will be accepted with confidence in the wider world by future employers. Secure printing is of great importance to Nigerian universities, which often fall victim to fraudulent printing. As a result, many universities are now approaching TALL Security Print because we have established an internationally renowned expertise in this market for over two decades.”
The new contracts come after the Group announced they had become suppliers for the University of Ilorin, the Federal University of Technology, Minna and the Lagos State Polytechnic. Prior to using the TALL Security Print secure certificate service, between 100-150 incidents of document fraud were found each year at the University of Ilorin and this figure has now been reduced to virtually zero.
Elsewhere in Africa, TALL Security Print has now printed certificates for various universities in Somaliland and schools’ certificates for the Somaliland National Examinations and Certification Board (100K). For KNEC (Kenya National Examinations Council), they produced around 2M certificates of various types as well as certificates for LUANAR (Lilongwe University of Agriculture & Natural Resources), Malawi.
For more information on certificates provided by TALL Security Print, please visit – https://tallgroup.co.uk/certificates/
Checkprint Achieves New Investors in People Certification
Checkprint, part of the TALL Group of Companies, the UK leader in the provision of secure paper and payment solutions, has successfully achieved its Investors in People Certification 2019. Checkprint has been an Investor for the last 18 years.
The Investors in People Standard provides a practical framework for improving business performance and competitiveness through good practice in people management. Checkprint, who employs 45 people at its site in Hinckley, Leicestershire, was first awarded accreditation in 2001, joining thousands of like-minded companies in the UK. The latest certification will be valid for three years.
Martin Ruda, Managing Director of The TALL Group of Companies, said: “The Directors and Senior Management Team are committed to ensuring our staff have the right tools and the right environment to flourish at Checkprint. We are delighted not only to have been re-awarded this accreditation but against this year’s much higher Investors in People Certification standards.”
Assessor, Kerry Ireland for Investor in People Central England, said: “I would like to thank Checkprint Ltd for their ongoing commitment to Investors in People and for the warmth and honesty I have received from everyone involved. By demonstrating a high standard in its people management practices and, having met all the requirements of the revised standard, Checkprint fully deserves to be accredited as an Investors in People organisation once again!”
For more information on the Investors in People Certification standards, please visit their website using this link.